Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and shipping address when you create an account or place an order
• Payment information (processed securely through Paystack/Stripe — we never store card details)
• Communications you send to us via contact forms, WhatsApp, or email
• Preferences and settings you configure on our platform
• Information from AI concierge conversations to improve our service

2. How We Use Your Information

• Process and fulfill your orders, including sending shipping confirmations and invoices
• Communicate with you about products, services, promotions, and events
• Personalize your shopping experience using our AI concierge
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations under Nigerian data protection laws (NDPA)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Payment processors (Paystack, Stripe) for transaction processing
• Logistics partners for order delivery
• Analytics services to improve our platform
• Law enforcement when required by Nigerian law

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits. All data is stored on secure, encrypted servers.

5. Your Rights

Under the Nigeria Data Protection Act (NDPA), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Data portability

6. Cookies

We use essential cookies for site functionality and analytics cookies to understand how visitors interact with our website. See our Cookie Policy for details.

7. Contact Us

For privacy-related inquiries, contact us at: